Shipping policy
At Salt Range Naturals, we carefully pack every order to ensure your products reach you safely and in excellent condition.
Order Processing
- Orders are processed within 1–2 business days after confirmation.
- Orders placed on weekends or public holidays will be processed on the next business day.
- Once your order has been dispatched, you will receive tracking details where available.
Delivery Time
Pakistan: Estimated delivery time is 3–5 business days after dispatch.
International Orders: Delivery usually takes 7–14 business days, depending on the destination, customs, and courier service.
Please note that delivery times are estimates and may vary due to weather, holidays, customs delays, or other circumstances beyond our control.
Shipping Charges
Shipping charges are calculated at checkout based on your delivery location, order size, and available shipping service.
Any applicable customs duties, taxes, or import charges for international orders are the responsibility of the customer.
Damaged or Incorrect Orders
We carefully inspect and pack all products before dispatch. If your order arrives damaged, broken, or you receive the wrong item, please contact us within 48 hours of delivery with:
- Your order number
- Photos/videos of the package and product
- A brief description of the issue
We will review the issue and provide the appropriate solution.
Incorrect Address
Please make sure your shipping information is correct before completing your order. Salt Range Naturals is not responsible for delays or additional charges caused by an incorrect or incomplete shipping address.